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Before users can log in to QORA™:
They must have a digital certificate issued by Qwest, and
Users can obtain a digital certificate by going to http://www.qwest.com/wholesale/systems/generalinfo.html and submitting a request the Wholesale Services Support Team (WSST). The WSST Wholesale Services Support Team notifies the customer of the digital certificate and PIN numbers.
They must have an account in QORA™.
Note: For more information on creating an account, users in an Administrator role go to Creating a New User Account.
To log in to QORA™, users browse to https://qoraprod.qwest.com/qora/control/login and log in using their email address for the user ID and the 4-digit digital certificate PIN provided by Qwest.
At initial login, QORA™ requires users to change their passwords from the 4-digit PIN to a password of their choice within Qwest’s corporate standard guidelines.
Note: For more information on changing your password, go to Changing Your Password.
For security reasons, QORA™ locks user accounts after five consecutive unsuccessful login attempts. Under normal circumstances, users should contact the appropriate help desk for assistance to unlock their account.